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Incident Response: Side by Side

Watch how the same SEV-1 unfolds with and without Dendrite.

❌ Without Dendrite

00:00

✅ With Dendrite

00:00

time saved per incident

Live Context Engine
Incident Timeline 00:00
00:00 Waiting for alert signal...
Dendrite is watching PagerDuty, Slack, and Datadog to assemble a context pack the moment a SEV is declared.
Dendrite Context Engine Live extraction feed
Signal Ready
Waiting for incident metadata to begin extraction.
confidence — source: --

Incident Walkthrough: SEV-1 api-gateway

Watch Dendrite auto-surface experts, runbooks, and recent changes in seconds.

SEV-1 02:47 AM

api-gateway 502s spike

Checkout failing, mobile API error rate 34% and rising.

Context Pack (auto-delivered)
👤 Owner: Tyler Scott (last 3 fixes)
📋 Runbook: wiki/runbooks/envoy-gateway
🔁 Similar: INC-4102 (Oct 3) — identical upstream reset
🔧 Recent: PR #3847 (circuit breaker threshold)
📊 Dashboard: Datadog api-gateway
00:00

Alert fires

PagerDuty triggers SEV-1 for api-gateway 502s.

    MTTR Comparison
    Without
    62 min
    With Dendrite
    18 min

    71% faster incident resolution

    How It Works

    Three steps from connection to proactive context.

    Step 1

    Connect your tools

    Connect your tools (Slack, Confluence, GitHub) with secure OAuth and granular permissions.

    Slack Confluence GitHub
    Step 2

    Graph builds automatically

    Dendrite builds a knowledge graph automatically, linking people, services, incidents, and docs.

    Step 3

    Context delivered in real time

    Context is delivered proactively during incidents with experts, runbooks, and recent changes.

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    // Walkthrough const walkthroughSteps = [ { time:'00:00', title:'Alert fires', desc:'PagerDuty triggers SEV-1 for api-gateway 502s.', actions:['Detects impacted services from traces.','Pulls last 5 deploys touching api-gateway.','Starts correlating similar incidents.'] }, { time:'00:38', title:'Correlation in progress', desc:'Dendrite matches the error signature to prior incidents and change history.', actions:['Links PR #3847 (circuit breaker threshold change).','Finds INC-4102 with identical upstream reset error.','Identifies Tyler Scott as top SME.'] }, { time:'00:52', title:'Context delivered', desc:'Context pack posted to #incidents with owner + runbook + dashboards.', actions:['Runbook step highlighted: Envoy max concurrent streams.','Direct Datadog dashboard link inserted.','Suggested rollback path for PR #3847.'] }, { time:'18:00', title:'Resolution', desc:'Tyler applies the fix and resolves the incident in 18 minutes.', actions:['Postmortem draft created automatically.','Incident linked to knowledge graph.'] } ]; let walkthroughIndex = 0, walkthroughTimer = null; function setWalkthroughStep(i) { walkthroughIndex = i; const s = walkthroughSteps[i]; document.getElementById('walkthrough-time').textContent = s.time; document.getElementById('walkthrough-title').textContent = s.title; document.getElementById('walkthrough-desc').textContent = s.desc; document.getElementById('walkthrough-actions').innerHTML = s.actions.map(a => '
  • → '+a+'
  • ').join(''); document.querySelectorAll('.walkthrough-step').forEach(btn => { const active = parseInt(btn.dataset.step,10) === i; btn.style.background = active ? 'var(--bg-elevated)' : 'var(--bg-surface)'; btn.style.borderColor = active ? 'var(--primary)' : 'var(--border)'; btn.style.color = active ? 'var(--text)' : 'var(--text-secondary)'; }); } function playWalkthrough() { if (walkthroughTimer) return; function advance() { setWalkthroughStep((walkthroughIndex+1)%walkthroughSteps.length); walkthroughTimer = setTimeout(advance, 2000); } walkthroughTimer = setTimeout(advance, 500); } function stopWalkthrough() { if(walkthroughTimer){clearTimeout(walkthroughTimer);walkthroughTimer=null;} } document.querySelectorAll('.walkthrough-step').forEach(btn => btn.addEventListener('click', () => { stopWalkthrough(); setWalkthroughStep(parseInt(btn.dataset.step,10)); })); document.getElementById('walkthrough-play')?.addEventListener('click', playWalkthrough); document.getElementById('walkthrough-reset')?.addEventListener('click', () => { stopWalkthrough(); setWalkthroughStep(0); });